Best Auto Repair, Awendaw

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CUSTOMER SERVICE

Service Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed
    TOWING 24/7

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At Coastal Automotive & Towing in Awendaw

Quick Lube Services
Auto Repair Near Charleston
Auto Repair Near Sullivan's Island

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What People Say About Us

  • , 01/28/2020

    Amazing work! Best in the area.

  • , 01/09/2018

    I love taking my car to Coastal Automotive. Toby and his group are loyal, honest and skilled. I know my car will be fixed correctly and with no runaround or unnecessary sales pitch for add ons. I highly recommend Coastal Automotive!

  • reviewiconThey Do It All
    , 04/30/2018

    Needed a battery install as required by a professional as Advanced Auto said they couldn't do. Bought battery, called Coastal from Advanced Auto, and they got me in immediately and installed battery. Super professional, great service, and price was right. Highly recommended.

  • reviewiconThey Do It All
    , 06/04/2019

    I'm on vacation here until tomorrow and my "check engine" light came on yesterday. I took my vehicle to Coastal Automotive to have it checked out. They were GREAT! They spent about an hour diagnosing the problem, gave me good information, kept me informed and fixed the "problem", which turned out to be nothing major and didn't charge me for the time they spent on my vehicle. They are a professional group and I had a very pleasant experience there!

  • reviewiconAmazing Customer Service
    , 10/16/2019

    100% recommend them!!! They always get it right. Thank you so much for everything!

  • reviewiconAmazing Customer Service
    , 08/28/2019

    Super friendly! I was in for an oil change and out super quick!

Call us for service: 843-849-9561

ASE (Automotive Service Excellence)
Jasper
ASE Master Technician
Rough Country
Skyjacker
MotoFabLifts
Toytec Lifts
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