Best Auto Repair, Awendaw

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CODE OF ETHICS

Service Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed
    TOWING 24/7

CODE OF ETHICS

As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

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What People Say About Us

  • , 01/28/2020

    Amazing work! Best in the area.

  • , 01/09/2018

    I love taking my car to Coastal Automotive. Toby and his group are loyal, honest and skilled. I know my car will be fixed correctly and with no runaround or unnecessary sales pitch for add ons. I highly recommend Coastal Automotive!

  • reviewiconThey Do It All
    , 04/30/2018

    Needed a battery install as required by a professional as Advanced Auto said they couldn't do. Bought battery, called Coastal from Advanced Auto, and they got me in immediately and installed battery. Super professional, great service, and price was right. Highly recommended.

  • reviewiconThey Do It All
    , 06/04/2019

    I'm on vacation here until tomorrow and my "check engine" light came on yesterday. I took my vehicle to Coastal Automotive to have it checked out. They were GREAT! They spent about an hour diagnosing the problem, gave me good information, kept me informed and fixed the "problem", which turned out to be nothing major and didn't charge me for the time they spent on my vehicle. They are a professional group and I had a very pleasant experience there!

  • reviewiconAmazing Customer Service
    , 10/16/2019

    100% recommend them!!! They always get it right. Thank you so much for everything!

  • reviewiconAmazing Customer Service
    , 08/28/2019

    Super friendly! I was in for an oil change and out super quick!

Call us for service: 843-849-9561

ASE (Automotive Service Excellence)
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ASE Master Technician
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  • Car Care Aware